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Gabriela Solari's picture

En el primer párrafo hay que eliminar: se.

Al...

17 min 31 sec ago
Gabriela Solari's picture

Buen esfuerzo, los turistas deben respetar las...

Tuesday, July 16, 2019 - 23:34
Aliakbar Majidi's picture

Hi Bananap. Your writing skills seems fabulous to me!...

Tuesday, July 16, 2019 - 21:04
Aliakbar Majidi's picture

Hi Natasa. I am really impressed with your accent. When...

Tuesday, July 16, 2019 - 20:34
Marcos2424's picture

SE QUEJAN ES UN ERROR, SON VERBOS REFLEXIVOS, EJEMPLO ME...

Tuesday, July 16, 2019 - 20:18

How to deal with a difficult situation

I am working as an IT support staff and assist customers who have issues with their computers, phones, tablets. There are some customers who complain and I cannot deal with them easily.
From my experience, the customer whose laptop was failed and he requested me to send a new one by the end of the day no matter what.
He was working in a far place from where I was working, in this case, we normally send it by the regular delivery service which packages arrive next day at the earliest.
However he really wanted to receive it as soon as possible and required me to ship it by motorcycle courier which delivers packages faster but costs more.
Using motorcycle courier is very unusual and I could not use it on my own responsibility, so I talked to my boss about it.
My boss allowed me to use motorcycle courier as an exceptional case, I was able to deliver it by the end of the day.
It is necessary to talk to my boss when I cannot resolve a difficult situation on my own.
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CategoryAdequate to goodGood to ExcellentNeeds work
Grammatical Accuracy

The learners ability to use nouns, verbs, adjectives, etc. correctly in sentences, using verb tenses accurately, and having the correct agreement between subjects and predicates. For instance, one would say "they were" instead of "they was."

There are 3-4 grammatical errors
People thought this
1
There are 0-2 grammatical errors
People thought this
1
There are 5 or more grammatical errors
People thought this
0
Punctuation

The learner's ability to use certain marks to clarify meaning of their writing by grouping words grammatically into sentences and clauses and phrases.

There are 3-4 errors in capitalization and punctuation.
People thought this
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There are 0-2 errors in capitalization and punctuation.
People thought this
2
There are 5 or more errors in capitalization and punctuation.
People thought this
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Spelling

The learners' ability to form words with the correct letters in the correct order

There are 3-4 spelling errors
People thought this
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There are 0-2 spelling errors
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There are 5 or more spelling errors
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Style

The learner's ability to tailor the written work to fit the specific context, purpose, or audience

Mostly understandable. However, there are a few errors which cause confusion.
People thought this
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Easy to understand. Writing flows and keeps reader engaged.
People thought this
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Quite hard to understand.
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Lynette's picture
I learn : Spanish (Intermediate)
135

I think the writer has a good knowledge of English with few mistakes.  Even though the words were not perfect, the text was still easy to understand.

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Suzu's picture
Suzu :
I learn : English (Intermediate)
205

Thank you for your comment.

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kjcoffin's picture
I learn : Spanish (Intermediate)
1435
I am working as an IT support staff and assist customers who have issues with their computers, phones and tablets. There are some customers who complain and I cannot deal with them easily. From my experience, the customer whose laptop was failed and he requested me to send a new one by the end of the day no matter what.
He was working in a far place from where I was working. In this case, we normally send it by the regular delivery service which packages arrive next day at the earliest.
However he really wanted to receive it as soon as possible and required me to ship it by motorcycle courier which delivers packages faster, but costs more.
Using motorcycle courier is very unusual and I could not use it on my own responsibility, so I talked to my boss about it.
My boss allowed me to use the motorcycle courier as an exceptional case and I was able to deliver it by the end of the day.
It is necessary to talk to my boss when I cannot resolve a difficult situation on my own.
 
This text is written very well, keep up the good work
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Suzu's picture
Suzu :
I learn : English (Intermediate)
205

Thank you for your advice as always. I am glad to hear that there are only a few mistakes, but I will continue to study to be better.

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Lynette's picture
I learn : Spanish (Intermediate)
135

Your welcome, you have done very well.

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